Warranty

Lackadazee takes pride in all of our handcrafted jewelry.

 

Lackadazee Jewelry:

All Lackadazee jewelry is backed by a one year guarantee. If an issue arises with your Lackadazee piece due to manufacturing* within a year from the date of purchase, Lackadazee will repair or replace your item with no additional charge. 

Contact us at lackadazee@gmail.com or call 502-242-7414 for assistance.

 

Special Occasion Jewelry:

All special occasion rings are backed by our lifetime warranty. 

If any issue arrises with your special occasion item at any point, Lackadazee will cover all costs associated with the repair and will replace accent stones (if the issue is due to manufacturing*).

Our warranty excludes repairs needed due to negligence, loss, theft or normal wear and tear.

Lackadazee offers a complimentary annual check-up on all special occasion jewelry. Check-ups include a cleaning, polishing and setting checks. Missing an annual checkup will result in the voiding of our special occasion jewelry warranty.

Contact us at lackadazee@gmail.com or call 502-242-7414 for assistance.

 

Permanent Jewelry:

Our permanent jewelry is backed by a two week guarantee. Should an issue arise with your permanent jewelry within two weeks of the purchase date, contact lackadazee@gmail.com or call us at 502-242-7414.

Any issues that arise outside of the two week period will not be covered by our warranty.

 

Warranty Reminders:

Please note that our warranties only cover manufacturing defects and do not cover loss, theft, negligence or normal wear & tear. If your item requires a repair due to normal wear and/or negligence, an additional charge may be required.

Any repairs, customizations or work done on Lackadazee jewelry done by a third party jeweler will automatically void our warranties.

*Lackadazee is responsible for determining whether an item is eligible for a repair covered by our warranty. We reserve the right to charge for any repairs that are due to normal wear & tear, negligence or that fall outside of our warranty time frame.

Need a repair? Contact us at lackadazee@gmail.com.

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