Returns & Exchanges
Holiday Update: Any orders purchased after 12/01/20 are eligible for return until 01/15/20.
If you are not completely satisfied with your purchase for any reason, you may return it for a full refund or credit/exchange within 14 days upon receiving your order in the mail.
In the event of a return, the customer is responsible for shipping costs involved in the returning of the item. A shipping return label will be sent to you upon request. The shipping cost will be deducted from the total refund or credit. You have an additional 14 days from when the return label is sent to get the package postmarked. If the package is postmarked past the 14 day mark, the item(s) are no longer eligible for return.
Please email firstname.lastname@example.org with your name, order number (4 digit number on receipt) and reason for return.
Items returned/exchanged without prior notification will not be accepted and be returned to sender.
Custom/altered/personalized items are final sale and are not eligible for return/exchange.