We will be closed 06/29 - 07/19 for our Summer Break. All orders placed during our break will be shipped 08/10.

Returns & Exchanges

If you are not completely satisfied with your purchase for any reason, you may return it for a full refund or credit/exchange within 14 days upon receiving your order in the mail.*

*Permanent Jewelry is not eligible for refunds. Permanent jewelry appointment cancellations are only eligible for store credit exchanges. Please visit our Permanent Jewelry page for more information.

In the event of a return, the customer is responsible for shipping costs involved in the returning of the item. A shipping return label will be sent to you upon request. The shipping cost will be deducted from the total refund or credit. You have an additional 14 days from when the return label is sent to get the package postmarked. If the package is postmarked past the 14 day mark, the item(s) are no longer eligible for return.

Please email lackadazee@gmail.com with your name, order number (4 digit number on receipt) and reason for return.

Items returned/exchanged without prior notification will not be accepted and be returned to sender.

Custom/altered/personalized items are final sale and are not eligible for return/exchange.

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